Promote Good Practice in Handling Information Essay

OUTCOME 1-

1.1- IDENTIFY LEGISLATION AND CODES OF PRACTICE THAT RELATE TO HANDLING INFORMATION IN HEALTH AND SOCIAL CARE

The Data Protection Act 1998 (2000). This Act gives the individual, the right to see recorded information about them.

The Human Rights Act 1998 details the right to a private life.

The Health and Social Care Act 2008. This Act established the Care Quality Commission as the regulator for health and social care settings.

The Care Quality Commission (registration) Regulations 2009. These regulations apply to all regulated activities that an individual may want to participate in.

The Freedom of Information ACT 2000.This act allows people to access information held by the national health service. All relevant personal information held on different individuals cannot be accessed under this act and is protected under the Data Protection Act 1998 (2000). All relevant and personal information should be recorded accurately and factual.

Essential Standards For Quality And Safety 2010. Every social care setting is legally responsible for meeting new essential standards. All individuals have the right to be safe to have dignity and respect; they have the right for opportunities, to complete tasks. All individuals have the right to be protected from abuse; they have the right to have a duty of care provided for their well being.

1.2-summarise the main points of legal requirements and codes of practise for handling information in health and social care-

Anyone processing personal data must comply with the eight enforceable principles of good practice laid down in the Data Protection Act 1998. These say that data must be:

* Fairly and lawfully processed

* processed for limited purposes

* Adequate, relevant, and not excessive

* Accurate

* Not kept for longer than necessary

* processed in accordance with the data subject’s rights

* kept secure

* Not transferred to countries without adequate protection

The Care Quality Commission also have national minimum standards about how confidentiality must be maintained. The inspectors from the organisation will check the systems for recording and storing information, and make sure that that they comply with regulations.

All people who work in social care, regardless of whether it is for a large organisation or an individual employer should be bound by the professional codes of practice which give guidelines for professional behaviour that set out clearly the expectations of those who are working in a professional area.

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OUTCOME 2-

2.1- describe features of manual and electronic information storage systems that help ensure security-

within the home in which I work there are many security blocks in place to ensure confidentiality is maintained at all times for the service user and the staff team. Regarding the service user all information relating to them is kept both on a hard copy, which is kept within our office within a lockable cabinet which can only be accessed by those that need or have permission to access. Also we have a computerised copy which is protected so that only those working with the service user may have access. There is also other information present within the computer that only managers and seniors may access and this is only Kim Hare 01.07.14  possible through their individual log ins meaning other staff members may not access this at any time.

Staff information is also kept as a hard copy and this is locked away within a metal cabinet and only the manager and deputy manager have access to this via a key which is kept with them at all times. This is also where staff 1:1 meetings information is kept safe. Again some of this information is kept on the computers but thanks to the information log ins for staff again only management can access this. Within our computers we also have encryption information meaning only those who have the authority to access this information are able too.

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Promote Good Practice in Handling Information Essay

1.1

Organisations that handle confidential health and social care information have to ensure that it is held securely and shared appropriately. A number of laws, principles and obligations govern how organisations should handle this information. The Health and Social Care Act 2012 gave us powers to advise organisations on how to handle confidential information securely. The Data Protection Act 1998 is a piece of legislation which defines the law on processing data of people living within the United Kingdom.

One of the central codes of practice in health and social care has been provided by the GSCC and it sets standards of practice and behavior for staff working in that field, including standards for handling information and maintaining confidentiality This covers eight principles under which personal data must be protected and collected. DPA says that service user information must be confidential and can only be accessed with their consent. Service users must know what records are being kept and why the data is kept. Freedom of Information Act 2000: The Freedom of Information Act gives individuals the right to ask organisations all the information they have about them.

1.2

The 8 Principles of the Data Protection Act 1998 states the personal data must be: used fairly and lawfully used for limited, specifically stated purposes used in a way that is adequate, relevant and not excessive accurate kept for no longer than is absolutely necessary handled according to people’s data protection rights kept safe and secure not transferred outside the UK without adequate protection the six main points set out by GSCC (general social care council) are:

1. Protect the rights and promote the interests of service users and carers.

2. Strive to establish and maintain the trust and confidence of service users and carers.

3. Promote the independence of service users while protecting them as far as possible from danger or harm.

4. Respect the rights of service users while seeking to ensure that their behaviour does not harm themselves or other people.

5. Uphold public trust and confidence in social care services.

6. Be accountable for the quality of your work and take responsibility for maintaining and improving your knowledge and skills. .

2.1

Manual systems relate to paper records, such as Paper or card health records, case notes, care plans, staff files, assessment records, reports, computer print-outs and administrative records. Also Imaging records such as X-rays, CCTV film and photographs. These are required to be out of general view when in use and locked away when not in use or attended in lockable filing cabinets, draws, or locked rooms. We need to ensure only the appropriate individuals have access to these records and that confidentiality is kept at all times.

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Electronic systems relate to databases, emails and other stored information such as external hard drive, USB memory stick, CD or DVD. These should be protected by adequate virus software and passwords. Files that are confidential should be password protected and not accessible to unauthorised individuals. Information pertaining to individuals should only be shared on a ‘need to know’ basis.

3.1

When supporting others to understand the need for keeping information secure, I would explain the importance of confidentiality and give a summary of the Data Protection Act 1998. I would then explain which information that individual would be able to have access to, and give any guidance needed to enable them to complete records as necessary.

3.2

To support others to understand and contribute to records, I would assist them in completing all necessary records and ensure they understand what is expected of them. I would ensure that I set a good example when completing records, in the production and maintenance of records. Also by raising awareness of the consequences of records that are out of date, incomplete or inaccurate.

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Promote Good Practice in Handling Information Essay

1. Identify legislation and codes of practice that relate to handling information in health and social care.

2. Summarise the main points of legal requirements and codes of practice for handling information in health and social care.

I have found 4 legislations that support handling information in health and social care.

1.Data Protection Act

2.Freedom of Information Act

3.Care Standards

4.Human Rights Act.

Article 8 states of the Human rights act states

1. Everyone has the right to respect for his private and family life, his home and his correspondence.

2. There shall be no interference by a public authority with the exercise of this right except such as is in accordance with the law and is necessary in a democratic society in the interests of national security, public safety or the economic well-being of the country, for the prevention of disorder or crime, for the protection of health or morals, or for the protection of the rights and freedoms of others.

This means that an individual’s wish to protect his or her privacy must be balanced against the needs of the relevant public authority to obtain or use specified information.

Outcome 2:- Be able to implement good practice in handling information.

1.Describe features of manual and electronic information storage systems that help maintain security.

*Ensuraing cupboards that contain personal informatio are locked at all times. *Creating passwords on computers and locking them when inactive. *Only giving out minimal information over the telephone unless im absolutely sure that i am speaking to the next of kin or a GP.

*Checking other professionals ID’s on entering the building. *Ensuring each person signs in and out of the building so i know where they are are in the event of a fire.

2. Demonstrate practices that ensure seciruity when storing and accessing information.

*Locking the file cupboard after use with a set of keys that only a senior members of staff and nurses have. This is good practice that ensures security. Also locking the drug trolleys through all rounds.

3. Maintain records that are up to date complete accurate and legible.

*On all entries of paperwork weather it be in care plans, daily updates or food and fluid charts, it is vital that they must state a date, time and signature in black ink. All information must be clear, consice be truthful and to the point.

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Outcome 3 – Be able to support others to handle information.

*I can do this by reminding my collegues of how impotant it is to lock cupboards immediately after use which store personal records and inforamtion, each person has there own folder with they’re information in. Making sure all stickers off blister packs and medicines are destroyed before disposal is also just as important.

2. Informing new members of staff and demonstrating completion of paperwork such as food and fluid charts for example makes people aware of the importance and security for the residents. I always tell my colleagues to ask if they are unsure and i will do my best to help and if i cannot help i will find some who can help and also learn from it myself.

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