Complaint Essays

Jack Ryan and Palisades Produce

The workplace is littered with ethical dilemmas no matter where you work. For Pacific Trust the primary ethical issues that need attention are Jack Ryan’s negligent behavior toward his work with the Palisades Produce contract. His negligence caused him to be faced with lying to his superior or taking responsibility for his mistakes. The necessity for a course of action to help Jack comes partly from the underlying issue of Stephen Wood’s misconduct within the Middle-market Group. Jack Ryan had…

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How to Respond to Complaints

Always follow the settings procedure policy when dealing with complaints. Complaints may be telephoned in, emailed or in person and there will be a different protocol and timescale to follow. When dealing with a complaint face to face keep calm and listen. The person complaining may be angry and I need to stay calm ensure they can see I’m listening and never raise my voice and avoid it escalating. If the discussion is infront of others try to move it…

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Supervision Notes

A1. A duty of care effectively means that as a carer it is our job to always act in the best interests of those individuals that we provide care for. This not only includes treating them how they like to be treated but also protecting them from harm, even if that’s from themselves. As long as you are competent in the roles that you are being asked to perform it is the carers obligation to protect service users and remove…

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Cause of Action Assignment

Task A (1) ‘Duty of care’ means to exercise a degree of attention and caution to avoid negligence which would lead to harm. Duty of care in a childcare setting is keeping children and young people safe, protecting them not only from physical harm but also emotional and sexual harm. Working with children and young people need a significant amount of duty of care, the younger and more vulnerable the child the greater the duty of care because of a…

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The Test of Remoteness

The law places a limit upon the extent to which the defendant is liable for the loss which occurs from his breach of a duty of care to the plaintiff, once it is established that the loss sustained by the plaintiff is one recoverable in negligence. The test of remoteness of damage limits this liability by defining certain types of damage or losses as being irrecoverable as a matter of law. The test is carried out to protect the defendant…

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Principles of Implementing Duty

1. Explain what it means to have a duty of care in own work role Duty of care is a requirement that a person act toward others and the public with watchfulness, attention, caution and prudence that a reasonable person in the circumstances would. If a person’s actions do not meet this standard of care, then the acts are considered negligent, and any damages resulting may be claimed in a lawsuit for negligence 2. Explain how duty of care contributes…

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сomplaint Letter

Dear Ms Brennan, I am writing this letter of complaint about a very serious matter and it is not only affecting me but my whole class. I wanted to discuss a matter that has troubled me and my classmates for around 2- 3 months now, as I have seen there has been no progress in the situation I thought it would be better if you could see it from a student’s point of view. I have learnt that many of…

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Assignment Composition

As an experienced social care worker you have been asked to mentor a new social care worker. You plan to use a supervision session to explain about the duty of care and how this helps to protect individuals from harm and abuse. Prepare a set of notes to help you in this supervision session. In the notes, you must include an explanation of: Ai)What is meant by ‘duty of care’ Aii)How the duty of care affects the work of a…

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Case Study_ Bpi Vs. De Coster

FACTS:On Dec. 29, 1921, Gabriela Andrea de Coster y Roxas and her husband acting as her agent, made to the BPI a certain promissory note for P292,000,payable one year after date, with interest of 9 per cent per annum and payable monthly. In order to secure the payment thereof, Jean M.Poizat and J. M. Poizat and Co. executed a chattel mortgage in favor of the plaintiff on the steamers Roger Poizat and Gabrielle Poizat including the machinery and materials belonging…

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Community Service

People complain everyday about the problems in this world, and I am one of them. One of my complaints is about people who complain!. I have a high respect for those who take actions to try to solve these problems instead of complaining. Being a part of this community, we all share the responsibility of helping and supporting each other. We have to do our best to give the helping hand and draw smiles. This is exactly what the term…

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Sample Interrogatories for Dog Bite Case

1. What is your full name as well as your current address; date of birth; marital status; driver’s license number and issuing state; and the last four digits of your social security number? 2. What is the name of your homeowner’s liability insurance carrier, including the policy number and the policy limits for an occurrence such as the one alleged in the complaint? 3. How long have you resided at and owned your current residence; if you are not the…

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Principles for Implementing Duty of Care in Health, Social Care

Describe how to respond to complaints Responding to complaints, whether made by a parent or a staff colleague, you should always keep professional and listen to what the person has to say. You should keep calm and by being respectful and apologising when necessary which helps to diffuse potential conflict. Complaints need to be resolved as quickly as possible and constructively to avoid creating a bad atmosphere for all those involved. When responding to a complaint, it is important to…

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Principles for Implementing Duty of Care

Outcome 1 Understand how duty of care contributes to safe practice. 1.1 Explain what it means to have a duty of care in own work role. Duty of care is to keep the service users safe from harm, to put the services user’s interests / beliefs first treating them with dignity and respect. 1.2 Explain how duty of care contributes to the safeguarding or protection of individuals. Duty of care contributes to safe guarding or protection of individuals as you…

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Explain What It Means to Have a Duty of Care in Your Own Work Role

Duty of Care includes the concepts: • to keep individuals safe • to keep individuals free from harm • to give choice Duty of care is a key concept in working with children and young people. It is a legal term for safeguarding self and others. Children and young people are often vulnerable as they are yet to develop the physical and cognitive capacity to fully care for themselves; they need care and protection from the adults around them. Health…

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Dealing with Complaints

I would follow the step by step list to respond to a complaint effectively and be professional, if a parent arrived in the nursery with a complaint as a practitioner I would establish if this is something I could deal with personally, if it is we could deal with it there and then if not then I would inform the senior member of staff within the room about the situation (depending on how serious the complaint is) (if a serious…

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