Health & Social Care Essay

Ai) What is meant by ‘duty of care’.

Health and social care organisations have what is called a duty of care towards the people they look after. That means that they must do everything they can to keep the people in their care safe from harm. It is not only the care establishment that needs to prioritise the safety, welfare and interests of the people using its services, but also the care workers of the establishment. My employer also has a duty of care for staff members, to ensure that working conditions are safe, and suitable to deliver the service.

Aii) How the duty of care affects the work of a social care worker.

It means the duty of care you have in your job is to keep yourself safe and your service user safe. Keep up to date on your training. All ways wash your hands before attending a service user before and after, and wear the protective aprons and gloves that are supplied by your work the duty is in exercising caution and to refrain from causing another person injury or loss. In tort law, a duty of care is a legal obligation imposed on an individual requiring that they adhere to a standard of “reasonable care” while performing any acts that could foreseeable harm others.

Aiii) What having a duty of care means for a care giving organisation.

When an employer adheres to the duty of care in a setting such as a residential care home it protects residents as well as the staff. This is because all codes of practice are carried out and makes the home a safer environment, e.g. equipment is regularly checked, chemicals are stored correctly & staff trained regularly

Aiv) How the duty of care contributes to safeguarding individuals.

In my role I have a duty of care to raise any concerns I may have about any aspect of my work. These can range from inadequate working conditions, poor equipment, and poor practice by other staff; to raising concerns about potential abuse cases and situations of neglect. It is my duty of care to safeguard individuals from harm. All employees should report any concerns of abuse they have. These might include evidence or suspicions of bad practice by colleagues and managers, or abuse by another individual, another worker or an individual’s family or friends. If I do not work in this way, I could be considered negligent or incompetent. If I am in any doubt at any time, I must discuss any issues I have with my supervisor / manager.

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Health & Social Care Essay

Ai Identify four key pieces of Legislation and Codes of Practice relating to handling information in social care setting.

1). Data Protection Act 1998 – Gives rights to individuals in respect of personal data held about them. It also seeks to protect individuals with regard to the processing of personal data.

2). Freedom of Information Act 2000 – The Freedom of Information Act gives you the right to ask any public sector organisation for all the recorded information they have on any subject. Anyone can make a request for information – there are no restrictions on your age, nationality or where you live. If you ask for information about yourself, then your request will be handled under the Data Protection Act.

3). Employees Policies & Procedures – To make sure that all records that are kept in the office are put away in a locked secure cabinet. And when you write out the daily report sheet in the Care Plan Book, make sure that the Care Plan Book is closed and not left open.

4). Health and Social Care Act 2008 – requires us to publish a code that sets out the practice we will follow in obtaining, handling, using and disclosing confidential personal information.

Aii Explain how legal requirements and codes of practice affect the day to day work of a social care worker in relation to handling information.

It is important to follow the codes of practice in everything you do in your day to day work. For example, I personally had a situation a while ago where my regular service user was in hospital for a couple of months, and a friend of Mr T’s approached me and asked if I could give her the key safe code so she could go into to his property and clean round and get him some shopping. I told her that I could not give her Mr T’s key safe code as it is my duty of care not to give out any information that was entrusted to me. And if I gave it to her then I would be breaking the codes of practice and my employees policies and procedures.

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Health & Social Care Essay

Physical abuse – is classed as the hitting, shaking, choking, biting or other physical attack on an individual. It can lead to bruising, cuts, scratches burns, fractures and internal injuries. As well as these more immediate injuries, there can also be longer term ones.

Someone who is being physically abused may show signs of it, but they may not be noticed by others if the victim is hiding the abuse. Signs and symptoms of physical abuse are cuts, brusies, burns grip marks, unusual pattern or location of injury, depression, fearfulness, withdrawn and anxiety.

Sexual abuse – Sexual abuse involves any sexual behaviour directed toward an adult without that adult’s knowledge and consent. Sexual abuse can happen to people of all ages, including the elderly. Sexual abuse is a way that a person tries to have control over someone and has nothing to do with consenting sex between adults. Sexual abuse is another form of physical and emotional control of one person over another person, and it has nothing to do with consensual sex between adults.

Signs and symptoms of sexual abuse are pain, itching or bruises around breasts or genital area, torn stained or bloody underclothing, sexually transmitted diseases, vaginal/anal bleeding, depression, withdrawal from regular activities, fear and anxiety.

Emotional/psychological abuse – Emotional abuse can be as painful and damaging as physical abuse because it diminishes an adult’s sense of identity, dignity and self-worth. Emotional abuse is when a person is verbally assaulted, insulted, yelled at, threatened or humiliated by someone close to them or by a caregiver. The abuser often confines a person or isolates them by preventing them from having visits from family and friends or by denying them the chance to attend doctor or other personal care appointments.

Signs and symptoms of emotional/psychological abuse are depression, fear, anxiety and behaviour changes when a carer enters or leaves a room.

Financial abuse – financial abuse involves the improper, illegal or unauthorized use of an adult’s resources for the benefit of another.

Signs and symptoms of financial abuse are unpaid bills, no money for food, clothing, or medication, unexplained withdrawal of money from someone’s bank account, family member or representative refuses to spend money on the adult’s behalf, possessions disappear, family member or another person forces an adult to sign over Power of Attorney against their own will.

Institutional abuse – Institutional abuse refers to mistreatment of someone living in a facility for older persons. This includes nursing homes, foster homes, group homes, or board and care facilities. For example the abuse refers to the ‘home’ and staff having set meal times, set places a resident can eat their meals, a certain time everyone must get up Rigid, routines, Inadequate staffing, Insufficient knowledge base within service etc.

Signs and symptoms of institutional abuse could be Inability to make choices or decisions, agitation if routine broken, disorientation, patterns of challenging behaviour. Self neglect – Adults are neglected when a caregiver does not provide the essential daily living needs of an adult dependent upon them, for things such as food, clothing, shelter, bathing, medication, health care, and doctor visits. Self-neglect happens when an adult can no longer take care of their own basic daily living needs.

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Signs and symptoms of neglect and self-neglect are malnourishment, dehydration, confusion, inappropriate clothing, under or over medication, skin sores, poor hygiene, absence of required aids, canes and walkers.

Aiii / Aiv) If someone makes an allegation of abuse to you, the first and most important response is that you must believe what you are told. You must reassure the person that you believe what you have been told also reassure them that it is not their fault and that they are in no way to blame. Once youve reassured the person that you believe them, you should report the allegation immediately to a senior member of staff. Make sure you then make an accurate record of as much detailed information.

Av) If the abuse is physical, no attempt should be made to clean anything such as clothes or residence. The client should be dissuaded to wash. Other people should be kept out of the way. With financial abuse, evidence could be paperwork such as bank statements so these should not be thrown away. You should only remove anything that could be evidence if you suspect the abuser might dispose of it before the authorities can see it.

Avi) The national polices that relate to safeguarding and protection from abuse are the safeguarding board, the social services. The child protection agencies like the NSPCC Childline. The H.uman rights act 1998 and the Equalityact of 2000.

Avii / Aviii) Different agencies and professionals play critical roles when involved in safe guarding individuals for example, Medical professionals such as GP, A&E staff, nurses, doctors – they can examine, diagnose & treat, they can record. The local authority Social Services would carry out an assessment of needs. Safeguarding Team, within Social Services dept – investigates and ensures safety, work with other agencies such as police. A Safeguarding & Protection Officer would lead the Adult Protection Alert. Police to investigate/prosecute, to work with other agencies, to provide support to victims, to raise awareness of crimes, crime prevention. Care Quality Commission to regulate & inspect care providers. Independent Safeguarding Authority.

Aix) When seeking advice, support and information to help care workers understand their role in safeguarding good sources would be social workers, advocaces, further training, management, relevant laws and policies, CQC guidelines, care plans including risk assessments.

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